Frequently Asked Questions

Everything you need to know about your next favorite piece of jewelry.

What materials are used in Tresor Jewelry pieces?

We use high-quality materials including 18k gold plating, sterling silver, and ethically sourced gemstones to ensure durability and a premium finish for every design.

How should I care for my jewelry to prevent tarnishing?

To maintain your jewelry's luster, avoid contact with water, perfumes, and lotions. Store your pieces in the provided Tresor pouch when not in use.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn items in their original packaging. Please note that for hygiene reasons, earrings are final sale.

Do you offer international shipping?

Yes, Tresor Jewelry ships worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.

How do I determine my correct ring size?

You can refer to our comprehensive Ring Size Guide located on each product page, which includes a printable sizer and conversion chart.

Is your packaging gift-ready?

Absolutely. Every order arrives in our signature Tresor Jewelry box, making it the perfect gift for yourself or someone special.